How to retry failed simulations?

Retry is useful after you fix a config issue. It re-runs the same record again.

Before you retry

1. Open the failed simulation.

2. Read the failure reason.

3. Watch the video and screenshots if available.

4. Fix the root cause (mapping, automation, success keyword, popups).

If you need to change configuration, pause the campaign first. Then re-test.

Retry the failures

1

Filter to failed simulations

From the campaign or simulation group view, filter the simulation list to Failed.

2

Select simulations

Select one or more simulations you want to rerun.

3

Retry

Click Retry.

The retries will show up as new scheduled runs.

Notes and gotchas

• A retry typically counts as a new simulation for billing.

• Retrying won’t fix bad input data. Fix the CSV row instead.

• If the campaign is Completed, create a new simulation group to run more volume.

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